The main student services and facilities on campus are discussed under the following headings: Academic Support, Security and Centre for the Performing Arts.


Academic services
Computer access and skills
UWC aims to enable every student who graduates to be computer literate. Rapid advances in information technology characterise the global environment, and graduates are usually expected to be able to find their way in an increasingly computer-orientated work environment. The Teaching and Learning Technologies Unit directs UWC’s state-of-the-art educational computing facilities.
Students have access to computer laboratories to write assignments, use e-mail, and access the internet, and assistance is offered in gaining foundational computer literacy. However, there are also facilities for more advanced computer research and development work. The unit offers staff and research students technical training in the development of multimedia resource materials.
Negotiations are underway to offer industry-standard certification programmes. There are computer laboratories for student use at several locations on campus. The main laboratories are in the annex to the Great Hall, accessed from University Square.


Library general
The UWC library supports teaching, learning and research by providing comfortable spaces and a suitable study environment so that students and staff can explore and acquire knowledge, and develop lifelong learning and advanced information seeking skills.
The library provides access to collections of print, audio-visual and electronic information resources that are relevant to study programmes and research niche areas. Library staff are committed to offering quality, innovative and client-centred information services to assist students and faculty with achieving their goals. The library`s website is a portal to an extensive collection of electronic resources, such as peer-reviewed e-journals and subject gateways. The library`s website is: http://lib.uwc.ac.za
There is one branch library for dentistry students at Tygerberg Hospital.


Research division
In collaboration with the Division for Postgraduate Study, the well-equipped Research Commons offers tutor support for statistics and writing. The research division is also responsible for valuable special collections. The library supports the research enterprise of the university through a programme of training for postgraduate students and faculty.
This includes citation searching, research methodologies, reference managers, information management and storage, as well as support for researcher rating processes and guidance on copyright.


Knowledge commons
Knowledge commons is a vibrant and dynamic space which has 108 networked computers that are installed with the latest software. The services on offer include editing, research assistance, IT troubleshooting and printing. A suite of discussion rooms enables undergraduate clients to share and collaborate on projects.


Self-learning zone (SLZ)
The SLZ promotes flexible learning. Its menu offers online training – maximising opportunities for advancing information and research skills. Users are directed to the SLZ so that they may access online tutorials to empower themselves to become information literate. The SLZ facility offers dedicated workstations equipped with headphones for multimedia presentations.


‘Print and Go’ zone
The Print and Go zone in the library foyer provides express print and email access for students. The bank of networked computers is complemented by photocopier services and comfortable working space that overlooks the main university plaza. This convenient location offers a mix of individual and social study space, and ensures that students make the most of their available time.


Mobile devices
The UWC library has an iPad lab that aims to support teaching, learning and research activities. The facility emphasises how information technology can enhance the learning and teaching experience. Other current developments include the implementation of a mobile application for the library website and an e-Reader facility for prescribed materials. These facilitate easy access to information as the library strives to remain innovative and attuned to the needs of its clients.


Information, research and instructional services
Faculty librarians work closely with faculty and students through:
• outreach programmes to academic departments;
• general assistance in finding and using information;
• reference services;
• instruction in using library resources (printed and online); and,
• information literacy programmes

Workshop sessions in Information Literacy are offered and are recommended for all students so that they may become confident users and producers of information in academic and professional contexts, as well as in community or personal settings.
The library offers support to distance learners, mainly through offering remote access to electronic information resources.


Access services
Information sources not held by the library are available through an active inter-library loan programme. As a member of the Cape Library Co-operative (CALICO), the library maintains consortia agreements with the University of Cape Town, the University of Stellenbosch and Cape Peninsula University of Technology.


Promoting Open Access to locally produced knowledge
In 2013 UWC became a signatory to the Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities. The library actively supports open access through the UWC Research Repository for faculty research – an electronic archive for UWC theses and dissertations, and through hosting open access journals managed by UWC.


Photocopying services
The library provides a comprehensive self-service photocopying and printing service supplied by Minolta.

Library hours
The library has extended its opening hours during the academic term:
Monday, Tuesday and Thursday: 8h20 – 00h00
Wednesday: 9h20 – 00h00
Friday: 8h20 – 20h00
Saturday: 09h00 – 17h00
Phone the library secretary on 021 959 2209.


Residential services (RS) is committed to providing developmental opportunities and support to students so that they may achieve their academic and leadership goals. We further pledge to deliver an effective and efficient service, which will contribute to and promote the educational experience. The department has three divisions; Housing and Operations, Administrations and Placements, and The Reslife.


Placements and administration
The administration division consists of the Placement Section which is responsible for residence applications, subsequent residence placement of students, and related administration which includes fee charges. The Business Administration unit manages holiday accommodation and provides administrative support to the rest of the department.


Housing and operations division
Residence operations is responsible for all operational aspects relating to residence buildings and services, which include but are not limited to maintenance issues, cleaning, security, pest control, transport, etc. The residences are grouped into clusters. Each cluster has a cluster coordinator who assumes responsibility for all operational aspects within his/her cluster.


Housing services
Residential services have:
• over 3 300 students across 13 residences
• two on-campus residences for new first-year students
• two postgraduates residences

All residences are furnished and have:
• communal kitchens, lounges and recreational spaces
• WiFi & DSTV connectivity
• two dining halls serving a variety of diet menus
• laundry facilities available in all residences
• 24 hours security personnel and student card access control
• shuttles for off-campus residences
• daily cleaning on communal spaces

Residences
Basil February, Cassinga, Cecyl Esau, Collin Williams, Chris Hani, DisaHof, Eduardo Dos Santos, Liberty, Gorvalla, HPR, Ruth First


The Reslife division
Reslife is a division of residential services. We are breaking new ground and transforming residences into structured living and learning spaces that will offer students exciting opportunities for growth and development – academically, socially and personally. You will have wonderful opportunities to become involved in novel and creative programming, and be exposed to platforms where you will be able to cultivate a passion for learning and growth. We want to do all we can to support you in your efforts to become highly marketable, sought after UWC graduates. It is not only about the here and the now.


Reslife Academic Support Unit
The Reslife Academic Support Unit plays an integral part in the creation of living and learning communities at UWC residences. It entails programming activities that seek to enhance students` academic performance, whilst providing support to students who are challenged or who merely want to improve on their academic performance. It also aims to prepare students for the world of work within their career stream. Some of the unit’s services include:
• development officers who are responsible for managing after hours emergencies;
• living and learning activities across communities at residences;
• tutoring programmes;
• a skills and resources exchange programme;
• computer literacy classes; and,
• English supplementary classes.


Reslife Student Leadership Support Unit
The student leadership support unit is a specialised component of ResLife that mainly focuses on developing student leaders across residences who continue to achieve their academic goals. The unit supports about 110 house committees (and 240 corridor representatives), and more than 10 student structures across residences. It furthermore aims to provide support to student leaders at residences in terms of their core responsibilities and personal growth opportunities. It aims to build on and enhance these students’ leadership skills in their efforts to become responsible citizens.

Some of the unit’s services include support to house committees through:
• capacity building
• team building
• alternative to violence workshops
• constitutional development


Reslife Special Projects Unit
The ResLife special projects unit forms part of ResLife division, with the aims of enhancing the residential living experience, preparing students for life after they have graduated, equipping students to make healthy and informed lifestyle choices, and promoting personal, social, intellectual and cultural development, while creating a supportive UWC residence climate. Some of the initiatives of the special projects division include:
• Train the Trainer programme – ResLife ambassadors Programme;
• Consent is Sexy campaign;
• life skills workshops (time management, stress management, etc.);
• awareness and behaviour change campaigns;
• open debates; and,
• discussion and edutainment programmes within residences that focus on issues of diversity, psycho-social issues, and wellness.

Contact details
Vacant
Tel 021 959 2108/2725
e-mail: mseale@uwc.ac.za


KOVACS UWC STUDENT VILLAGE

Kovacs UWC Student Village offers accommodation for UWC students and staff at the University of the Western Cape that promises to be convenient and accessible.

Contact Details: Email: kovacs@uwc.ac.za, Office: 021 959 9500, Fax: 021 959 9501, Apply online via the Kovacs website, www.kovacsuwc.co.za.

Kovacs UWC Student Village boasts the benefits and convenience of staying on campus, close to all amenities, greatly reducing travel costs.  Students have the advantage of more time at their disposal living on campus.

Your choices include private single rooms and spacious double rooms with semi-private bathrooms, or single rooms with communal bathrooms. Self-catering facilities are shared amongst twelve students. A warm environment and efficient support staff provide guidance in a secure hospitable precinct.

The access control system offers peace of mind in safer living location. The modern facilities are landscaped and aesthetically pleasing. Units are available to accommodate students requiring wheelchair access. An on-site kiosk provides all essentials for student convenience.

Kovacs UWC Added Benefits:

View our website: www.kovacsuwc.co.za for more details or contact reception for tours.

Health services
Health care is available to all registered students, staff and related persons on campus. Comprehensive primary level treatment is offered, with referrals being made as appropriate to other hospitals or professionals. Health education programmes are carried out regularly in order to empower patients to promote healthy lifestyles and prevent illnesses.
The clinic has a visiting dietician and optometrist, and liaises closely with other health related service departments on campus, namely the UWC Physiotherapy Clinic, the Centre for Student Support Services, Sports Administration and the UWC HIV/AIDS unit.


Centre for Student Support Services
This centre provides broad student-centred development and professional services, programmes, training opportunities and resources, aimed at enhancing the quality of life of the campus community. The centre is staffed by dynamic professionals who are registered with national bodies and who provide high-quality confidential services at no charge.

The centre has four departments:
• Student Academic Support
• Psychological Services
• Students with Disabilities
• Leadership and Social Responsibilities

Student Academic Support
This department focuses on offering effective, flexible, creative and student-centred academic development initiatives, and aims to support students in achieving their academic goals. It offers workshops and ongoing group and individual training to develop specific and generic learning skills.
This department runs the flagship programme: the Student Mentoring Programme, which utilises high-performing senior students to mentor all first-year students.
Regular experiential workshops which focus on students’ immediate skills enhancement (such as time management, coping and stress management skills, memory enhancement, study skills, exam preparation, and many others) are also offered.

Psychological Services
This department provides professional and confidential developmental, preventative and curative psychological services that address personal, social, family, and other problems and concerns. The interventions are usually based on brief-term psychotherapy principles, but might utilise longer-term approaches. Open workshops and psycho-educational therapeutic groups which examine problems and offer resolutions in a safe, peer-shared space, are also conducted. Other services include trauma debriefing, crisis intervention, and any kind of mental health-related work with students.
The service also trains and supervises intern psychologists from national and international academic institutions. It provides dynamic learning experiences in a wide and varying context, in line with the requirements of the Professional Board of Psychology. The internship programme is recognised as exemplifying excellence in the country.

Students with disabilities
UWC offers students with disabilities the opportunity to obtain a tertiary qualification in a range of disciplines. This process is facilitated by the Office for Students with Disabilities (OSD). The ultimate goal of the OSD is to promote equity, equality and inclusivity by empowering students with disabilities to function as independently as possible. The objective of the OSD is to increase access to, and ensure participation in, the academic programme for persons with disabilities.
These include the blind, visually-impaired, deaf, mobility-impaired and wheelchair-bound students. As far as possible, personal contact is made with prospective students when they are in Grade 10. They receive counselling to guide them in their career choices.
Students living with learning and other non-visible disabilities are assessed by a professional and highly-skilled team, and a programme of support and intervention is designed for each individual student.
The OSD liaises with lecturers, tutors and other relevant staff members in order to provide students with academic material. Bursaries from the Department of Labour for students with disabilities are administered jointly with the Financial Aid Office.
The university has obtained technology which facilitates learning for students with disabilities.

Leadership and Social Responsibilities
This department develops individual and collective leadership skills, and facilitates the Leadership Academy and capacity building for student governance on all levels.
UWC students have the opportunity to develop a leadership portfolio, which enhances their civil functioning and enables responsible leadership.


Sport
UWC has modern sports and recreation facilities, such as a tartan athletics track, cricket oval, courts for netball, squash, tennis and volleyball, as well as hockey, rugby and soccer fields. It also has a well-equipped gymnasium. The sports stadium, which is equipped with floodlights, can hold 20 000 spectators and is used for major sporting events. UWC has one of the few covered and heated ‘rim-flow’ Olympic-sized swimming pools in the western Cape.

Sport is administered by the Sports Administration Office located at the stadium. UWC has sports clubs in the following codes:
aerobics, aquatics, athletics, basketball, body-building, boxing, chess, cricket, dance sport, gold, handball, hockey, judo, karate, mountaineering, netball, pool, rugby, soccer, softball, squash, table tennis, tennis, triathlon, and volleyball.

The Sports Administration Office views sport as part of the general education of students, and a means of enabling them to engage productively with the wider community. UWC sports facilities are currently used by university and community clubs, provincial and national federations, provincial government and NGOs. Sport is firmly engaged with the intellectual project and has been identified as a niche area for research development.
This means that synergies are sought between the departments with an intellectual interest in sport, to contribute to an ambitious programme. In addition to Sports Administration and the Department of Sports, Recreation and Exercise Science, students and staff from dietetics, occupational therapy, medical biosciences, nursing, physiotherapy, psychology and social development are involved in sports development and in sports-related research.


Social facilities, clubs and societies
The University Centre faces University Square. It caters for the general needs of the university community. There are ATMs, a post office agency, a bookshop, two fast food outlets, a travel agency, a dining hall and public telephones. The University Centre houses the offices of the student representative council (SRC) and some campus societies. Apart from sport clubs, there are political, cultural and religious societies.
Further information about them can be obtained from the SRC Office.


Discipline
The university and its student discipline procedures are intended to make the campus environment safe and pleasant. UWC’s own security personnel (and officers of any outside company contracted to assist them) are trained and equipped to uphold the law of the country and the rules of the university.
At the same time, they are dedicated to a nurturing a cooperative, sensitive and trustworthy service relationship with the campus community. The rules governing student discipline are derived from etiquette, custom, morality and religion. They are reviewed regularly to ensure that they are fair and appropriate.
The rules are intended to:
• assist students with co-existing in an orderly fashion
• protect students’ rights
• prevent students from resorting to disruptive methods of seeking redress
• ensure a fair trial for those accused of breaking the rules
• protect the good name of the university.

The student disciplinary committee hears all cases in which students are charged with breaking the rules. While it must be firm in dealing with serious offences, it is also concerned with preventing problems from arising in the first place. It nurtures a culture of tolerance and facilitates the peaceful resolution of conflict, and aims to get to the root of problems so that the underlying cause can be addressed.


Student governance
Students are directly involved in the governance of the university at all levels. There are elected student members on faculty boards, the Senate, the Institutional Forum, and Council. However, there are also distinct student governance bodies, such as the student representative council (SRC), faculty councils, and residence committees.
The SRC is elected by students to represent the student community and run student affairs. It may have a responsibility in any aspect of student life, but is directly concerned with student politics, and sporting and cultural organisations. The SRC allocates the budgets for these societies and clubs.
The SRC serves the interests of students, so it is required to consult with the student body on issues which are of general student concern. Elections take place annually. There is a faculty council in each faculty consisting of class representatives from each department. This council liaises on behalf of students on any faculty matter.
There are also residence committees for each residence, and a central hostel committee which represents the interests of students in university residences.


Centre for the Performing Arts
The Centre for the Performing Arts is currently a non-academic unit of the university, located in the former Theology Faculty, close to the contractor’s entrance. The centre provides tuition in all genres of music, dance and drama, and many of these are free of charge.
It also stages a number of performances throughout the academic year, and is the home of many of the performing arts groups on campus. Students interested in participating in performing arts activities, or anyone wishing to use the two equipped performance venues, should contact the centre secretary on 021 959 3189.
We are always eager to become involved in new projects and to promote new ideas.

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